Terms & Conditions

This website (“site”) and the services that you can use on this site and via our Apps are provided by FerrisIQ Limited (“FerrisIQ”). Our corporate details are set out below:

FerrisIQ Limited
Barttelot Court
Barttelot Road
Horsham
West Sussex
United Kingdom
RH12 1DQ

Company Registration Number: 16357970

Your use of our site and our services is subject to the following terms and conditions (the ‘Terms’). For the avoidance of doubt, these Terms apply whatever device you use to access our sites and/or our services.

You are deemed to be bound to these Terms by your visit to our site and/or your use of our services as applied for and subscribed to by you (the “FerrisIQ Services”).

We do our best to ensure that all content that you access on our site is:

• Suitable for all age groups (unless otherwise indicated)
• Free from any material that infringes any copyright or other third party intellectual property rights;
• Free from any defamatory statements;
• (in the case of advertising and/or sponsorship material) free from any misrepresentative and/or misleading statement; and
• Free of any abusive, illegal, adult, overly violent or otherwise unsuitable material.
• However, we cannot promise you, and we do not guarantee in any way, that all of our content is free of such material. Furthermore, there may, in the future, be parts of our site that invite your participation and we do not have any up-front control over the resultant content (see the Other Websites section below).

If you have a concern about any of content on our site or FerrisIQ Services please let us know via our email admin@ferrisiq.com.

Other Websites

Our content contains links to other websites that may not be under our control. We provide links to third-party websites for reference and as a convenience to you. We are not responsible in any way for the content of those websites and you follow any links at your own risk. We do not endorse the services or products that you may find on any other website.

Your Privacy

We are committed to protecting and respecting your privacy and we collect and use data (including location data) about how you and other viewers browse our sites, view our content and use FerrisIQ Services. In addition, we may share your data in order to enable you to use specific FerrisIQ Services and to allow us to develop and improve FerrisIQ Services. Certain parts of our site may also require you to identify yourself. Please review our Privacy Policy for further details about what data we collect and how we may use it.

Registration

To use some parts of our site, and to use certain FerrisIQ Services, you may be required to identify yourself to us.

In doing so, you must not use any false information, or impersonate any third party. Any password that we provide to you (or that you choose) is confidential. You must not share your login name or password with anyone else and we are entitled to treat anyone that uses your credentials as if they were you.

We recommend changing passwords regularly and using different ones for your accounts across your different online accounts.

Permitted Use

You may visit and use our site (and use any feeds) for non-commercial purposes only. Without our prior written consent, you may not use or attempt:

• to use any systemic method to copy our content so as to create a database in electronic or paper form comprising in whole or in part our content;
• to copy any of our content for the purposes of republishing it;
• to modify or adapt or derive other works from our content;
• to scan, spider or index our content in violation of our robots.txt directives;
• to scan, spider or index our content in a manner inconsistent with good industry practice or so as to place an unreasonable burden or load on the webservers and other technical infrastructure from which our systems are operated (even if permitted by our robots.txt directives).

If we believe that you are not acting in accordance with our rules we may suspend or terminate your access to the interactive elements of our site and/or block you from our site and FerrisIQ Services altogether.

Disclaimers

We do not guarantee in any way that our site will remain as it is nor will be available at any particular time.

All our content is provided on an as-is basis. To the maximum extent allowed by law, we do not give any representation, warranty or undertaking of any kind in respect of our site or any of our content including, without limitation, any warranty of satisfactory quality, conformity, accuracy, adequacy or fitness for any particular purposes.

In our site and through our community you may well interact with other people. We are not liable for any harm you might come to nor damage you may suffer as a result of such interaction.

Indemnity

You shall indemnify and hold us and our data providers and third party suppliers harmless against all costs, damages, expenses (including, without limitation, legal expenses), loss and liabilities that arise as a direct or indirect result of any breach of these terms by you, your fault, your negligence or breach of statutory duty.

Limit of Liability

You agree that we are not liable to you for any loss (of whatsoever nature) that you may suffer as a result of your access and use of our site. However this shall not exclude any liability it is not lawful to exclude (either now or in the future).

If you are a business customer of FerrisIQ, please note that we only supply our FerrisIQ Services for internal use by your business, and you agree not to use FerrisIQ Services or our products for any resale purposes without our express permission and agreement.

Nothing in these Terms limits or excludes our liability for:

• death or personal injury caused by our negligence; or
• fraud or fraudulent misrepresentation.

Subject to the above items that are not excluded, we will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

• any loss of profits, sales, business, or revenue;
• loss or corruption of data, information or software;
• loss of business opportunity;
• loss of anticipated savings;
• loss of goodwill; or
• any indirect or consequential loss.
• Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to FerrisIQ Services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that FerrisIQ Services are suitable for your purposes.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an ‘Event Outside Our Control’.

An Event Outside Our Control means any act or event beyond our reasonable control. If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms:

• we will contact you as soon as reasonably possible to notify you; and
• our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

Where the Event Outside Our Control affects our performance of FerrisIQ Services to you, we will restart FerrisIQ Services as soon as reasonably possible after the Event Outside Our Control is over.

Changes to these terms

We may revise these terms from time to time in the following circumstances:

• changes in relevant laws and regulatory requirements; and
• to reflect the changing nature of the FerrisIQ Services.

If we do revise these Terms, we will give you at least one month’s written notice of any changes to these Terms before they take effect.

Your continued use of FerrisIQ Services after any such changes will constitute acceptance of the changes. If you do not agree to the changes you must cancel your subscription to FerrisIQ Services.

These Terms of Use were last updated on 7th July 2025.